Terms & Conditions

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OUTWEST Travels LLC (hereinafter “OUTWEST Travel,” “we,” “us,” “our”) is a full-service

travel agency offering various unique and unforgettable experiences, including cruises, all inclusive trips, and customized adventure itineraries. We will design a unique itinerary to give

you the experience of your dreams. Our expertise and attention to detail will make planning your

next trip a breeze. We are excited to serve our clients (hereinafter “traveler,” “you”) and make

your next trip as memorable and stress free as possible!

1. CONTRACT. We draw your attention to the terms and conditions of travel herein

(“Terms and Conditions”), such Terms and Conditions including all brochures, documents,

correspondence, and the terms and conditions of our Suppliers (as herein defined) form the basis

of the contract with you. Before agreeing to utilize our services you must ensure that you

have read and understood these Terms and Conditions (and ask any questions you may have).

Please be aware that these Terms and Conditions contain waivers of liability as well as

waiver of class action and venue selection and notice clauses. By choosing us to make your

bookings, you are accepting all the Terms and Conditions laid out below and acknowledging

that you have read the Terms and Conditions of this contract (“Contract”) and agree with it. If

you do not agree with any part of our Terms and Conditions, you must not make a booking, or

travel, through us.

If you are making a booking as a group, the leader of the group is responsible for sharing these

Terms and Conditions with all members of the group and is financially responsible for the

booking. We will not be liable for a group leader’s failure to share these Terms and Conditions

with all travelers in their group.

You represent and warrant that (a) you are of sufficient age to use our services and website and

can create binding legal obligations in connection with your use, (b) you are legally authorized to

act on behalf of those you represent and accept these terms and conditions on their behalf, and

(c) the information supplied by you, or members of your group is true and correct.

2. VIOLATIONS BY YOU. You agree that any violation of any such terms and conditions

may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any

monies paid for your reservation or purchase, and (c) your being denied access to the applicable

travel related product or service.

3. CHANGES TO THESE TERMS AND CONDITIONS. OUTWEST Travel reserves

the right, in our sole discretion, to change these Terms and Conditions at any time. Upon making

changes, we will notify you via the email address you provide to us at booking. The current

terms will apply to your booking. You must therefore be familiar with the terms in effect at the

time you book. Your continued use of our services, including continuing to use or maintain any

bookings after notice of any changes to the terms and conditions constitutes your consent to the

changes.

4. COVID 19 RELEASE OF LIABILITY. By booking a trip at this time, you

acknowledge the highly contagious nature of COVID-19 or any other diseases, viruses, etc. and

voluntarily assume the risk for yourself and any minors traveling with you, that you or they may

be exposed to or infected by COVID-19 (or other diseases, viruses, etc.) by traveling and that

such exposure or infection may result in personal injury, illness, permanent disability, and death

even if such injuries or losses occur in a manner that is not foreseeable at the time you book your

trip. You acknowledge that exposure to such viruses or disease is an inherent risk of traveling,

which cannot be controlled or eliminated by OUTWEST Travel.

You acknowledge that due to the uncertainty of travel at this time, your trip may be postponed or

cancelled, or changes may be made to itineraries due to closures of certain sites or activities, for

which there may be no refund. You may also be required to quarantine upon arrival in some

locations. Some locations may require you to have a vaccination or proof of negative testing.

Stopover countries requirements will also apply. On your return home, additional testing,

requirements, or documentation may be required. You are responsible for understanding these

requirements and must not rely on OUTWEST Travel to provide these details. You understand

that you may become sick before, during, or after the trip and may not be able to travel and such

cancellation or interruption will be subject to our cancellation terms below, for which we will not

be liable.

You agree that due to uncertainty caused by COVID 19 (or other diseases, viruses, etc.),

OUTWEST Travel has strongly encouraged the purchase of travel protection coverage including

cancel for any reason coverage if and when available, and that should you fail to purchase travel

protection coverage, OUTWEST Travel shall not be liable for any losses howsoever arising.

You, for yourself, and any minors traveling with you, and on behalf of your and their heirs,

assigns, personal representatives and next of kin (collectively, the “Releasors”), HEREBY

RELEASE, AND HOLD HARMLESS OUTWEST Travel, its owners, members, agents, and/or

employees, and Suppliers (collectively, the “Releasees”), of from and against any and all claims,

damages, demands, losses, and liability arising out of or related in any way, in whole or in part

to any POSTPONEMENT, CANCELLATION, CHANGES, INJURY, DISABILITY, DEATH

OR ANY OTHER LOSS you may suffer due to exposure, infection, spread, closure, and travel

restrictions related to COVID- 19 or any other infectious diseases, viruses, etc., WHETHER

ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE, to the fullest

extent permitted by law. The terms of this HOLD HARMLESS AND RELEASE OF ALL

LIABILITY paragraph, shall survive any termination or cancellation of this Contract, whether by

operation of law or otherwise.

5. SCOPE/AGENCY. OUTWEST Travel does not provide, own, or control the travel services

and products that are or may be provided as part of your trip, such as, without limitation, flights,

accommodations, cruise, rental cars, packages, activities, tours, or travel insurance (the “Travel

Products”). The Travel Products are owned, controlled, or made available by vetted third parties

(the “Suppliers”) such as airlines, hotels, cruise lines, and tour operators. The Suppliers are

responsible for the Travel Products. The Supplier’s terms and privacy policies apply to your

booking so you must agree to and understand those terms. Your interaction with any Supplier is

at your own risk; OUTWEST Travel does not bear any responsibility should anything go wrong

with your booking or during your travel. Hence, as the traveler, you agree that OUTWEST

Travel acts only as agent for the traveler in acquiring transportation, hotel accommodations,

cruises, sightseeing and other privileges, or services for the travelers’ benefit, and on the express

condition that OUTWEST Travel shall not be responsible for any loss, accident, injury, delay,

defect, omission or irregularity which may occur or be occasioned, whether by reason of any act,

negligence or default of any company or person engaged in or responsible for carrying out any of

the arrangements, or otherwise in connection therewith.

6. BOOKING/PAYMENT. If you are wondering how to get started, simply make an inquiry.

Together we will discuss you and your travel wants and needs. If you decide that OUTWEST

Travel is the right fit for planning your next dream vacation, you will pay the trip deposit and

our planning fee, if any, and enter into a client agreement with us. As you probably know from

planning trips in the past, travel planning takes time and effort. Along with saving you that time,

we also bring our expertise to the table. Our planning fee, if any, for your trip is based on those

factors and is non-refundable even if you cancel your trip or decide not to book.

After we receive the deposit and planning fee, if any, we will go to work for you planning a trip

tailored specifically to you. We will then present you with a custom itinerary. Upon booking, we

will provide you with instructions for submission of payment information. By submitting your

payment information, you are authorizing OUTWEST Travel to use it to complete bookings on

your behalf. We are not responsible for unavailability of any bookings and will notify you should

this occur. . Payments will be collected as described in your particular instructions for

payment, based on each vendor’s terms of payment. Some vendors may require full payment

upfront, some may require only a deposit upfront, and some may not collect payment until

arrival. You are responsible for the payment in any of these circumstances. If your form is

payment is declined by the vendor, it is your responsibility to provide an alternative, legitimate

form of payment. If full payment is not received by the due date on your invoice, we reserve the

right to cancel your travel and apply the cancellation charges set out in the cancellation section

below. Failure to make a payment may result in the cancellation of your travel. In such a case

this would be considered a cancellation by you and the cancellation terms and fees as described

below would be in effect. Traveler understands that discounted fares typically involve

restrictions and that changing any aspect of the travel arrangements may result in the payment of

additional money.

After booking you will receive your final itinerary with an invoice with payment information and

other important travel information. Any changes made after receipt of the final itinerary will

incur any charges and fees of the supplier. Your invoice is subject to change until you receive

confirmation that your travel is booked. Deposits are typically NON-REFUNDABLE, unless

stated otherwise in the terms and conditions of the Supplier.

Please review all documents, including the cancellation policies and terms and conditions of

the Suppliers, carefully and promptly as we will not be responsible for any errors. It is your

responsibility to review all travel documentation and alert us as soon as possible of any

corrections.

7. AIR RESERVATIONS. Your contract for airfare is with the carrier and subject to its

terms and we will not be liable for any change fees or cancellation fees or other additional costs

you incur with the air carrier.

8. TRAVELER INFORMATION. Names provided to secure reservations must match

travelers’ respective passports. Middle names are not required to appear on airline tickets. Date

of birth and complete passport details are required. Any minor name corrections advised after

airline tickets have been issued will incur fees. Not all name corrections will be permitted by

airlines and may require the purchase of a new ticket. Travelers voluntarily assume full and sole

responsibility for any and all risks and/or costs involved with failure to report any errors and/or

omissions to documentation.

9. CREDIT CARD BOOKINGS. While we do accept major credit cards including Visa,

Mastercard, American Express and Discover, travelers must provide to us an authorization for

every transaction for your trip.

Your authorization is an agreement for us and/or the supplier to charge your card and an

acknowledgement and agreement to these terms and conditions including the cancellation terms.

As such you agree not to make any improper chargebacks.

In certain cases, you can dispute charges with credit card companies ("chargebacks"). Before

initiating a chargeback, we ask you first to call us to discuss any questions or concerns about our

charges. We will work with you in attempting to resolve your concerns. By using our service to

make a reservation, you accept and agree to our cancellation policy. OUTWEST Travel retains

the right to dispute any chargeback that is improper and recover any costs, including attorney’s

fees related to improper chargebacks. Additionally, in the event of an improper chargeback, we

retain the right to cancel any travel reservation related to that improper chargeback. The

following chargeback scenarios are improper, and we retain the right to investigate and rebut any

such chargeback claims:

● Chargebacks resulting from non-cancellable reservations, whether or not the reservation

is used. 

● Chargebacks resulting from charges authorized by family, friends, associates or other

third parties with direct access to your credit card. This does not include credit card fraud.

● Chargebacks arising from inconsistency or inaccuracy with regard to the supplier’s

product description.

● Chargebacks resulting from force majeure or other circumstances that are beyond the

control of OUTWEST Travel or the Supplier. 

● Chargebacks resulting because you do not agree with the cancellation policy.

10. PRICE AND RATE CHANGES. The price listed in your proposal will be based on

known costs at the date of issue of the proposal. All prices we advertise are accurate at the date

issued, but we reserve the right to change any of those prices from time to time as the suppliers

adjust their prices. Prices include costs for various fluctuating factors such as fuel and local

taxes or foreign currency exchange rates that are estimated at the date of issue and are subject to

change, in the sole discretion of your suppliers or OUTWEST Travel. At the time of booking

confirmation, we will provide you with an invoice reflecting the current price and particular

inclusions.

Upon payment of your deposit and confirmation of your booking, your price will be locked in

with the exception of any increases or decreases resulting from fuel, airport charges, scheduled

air fares and other transport charges which form part of your contract with the transport provider,

dues or taxes payable locally, currency fluctuations and government action, any other airline

surcharges, taxes, port fees, or fees payable for services.. We reserve the right to add a

supplement to your travel prices should these additional fees apply to our booking, until we

receive your final payment. If your booking is impacted by the adjusted fees, we reserve the

right to increase or decrease the price of your travel and will forward a new Invoice reflecting

any changes made. After final payment, your price is locked in.

We reserve the right to make changes to and correct errors in advertised prices at any time before

your travel is confirmed. We will advise you of any errors of which we are aware and of the

then applicable price at the time of booking.

11. CANCELLATION. Cancellation of travel must be made in writing and is effective from the

date we receive the written notification. Our planning fee, if any, is always non-refundable. All

Suppliers have their own cancellation policies, which apply to your booking. Upon receipt of

your cancellation request we will contact the Suppliers for any applicable refunds subject to the

supplier’s terms and conditions. If you are entitled to a refund, please note that the supplier is

responsible for this refund, not OUTWEST Travel. Suppliers may choose to provide a travel

voucher or credit in lieu of refund. We are not responsible under any circumstances for a

supplier’s failure to pay a refund, or for supplier bankruptcy or insolvency.

If the reason for cancellation is covered under the terms of your travel protection plan you

may be able to reclaim these charges, for this reason we strongly encourage the purchase of

a travel protection plan including additional cancel for any reason coverage.

Airline tickets are governed by the air carriers’ terms, and we are not responsible for any air

carrier’s decision regarding refund.

Cancellation policies for cruises vary by cruise line. You will be advised of their cancellation

policy at the time of booking.

Cancellation policies for activities and tours vary by suppliers. You will be advised of their

cancellation policy at the time of booking

12. CHANGES AND CANCELLATION BY THE SUPPLIER. We will inform you as soon as reasonably

possible if a supplier needs to make a significant change to your confirmed booking or to cancel.

We will also liaise between you and the supplier in relation to any alternative arrangements

offered by the supplier, but we will have no further liability to you.

If between planning time and/or during actual travel, circumstances require changes, OUTWEST

Travel and its Suppliers, reserve the right to cancel or vary any itinerary and substitute

components of any trip, including but not limited to hotels and accommodations of comparable

quality, if air schedule or surface transportation charges, security matters, and/or other events

make such alterations necessary. Suppliers may substitute transportation equipment depending

on any variety of factors, including the volume of passengers on a trip. During local or national

holidays or special events, peak seasons, on certain days of the week, and during religious

occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and

shopping may be limited or not available. Alternatives will be offered whenever possible.

OUTWEST Travel cannot be held responsible for any closures, necessary itinerary changes, or

curtails for any reason. These changes will not be considered material changes and will not be

considered cause for cancellation by the traveler. Normal cancellation penalties still apply to the

trip that has been changed.

13. NO REFUND FOR UNUSED ARRANGEMENTS. As OUTWEST Travel’ prices are

based on contract rates, there will not be any refund for any unused portion of a travel booking.

If you cancel while your trip is in progress, there is no refund for the unused portion.

14. FORCE MAJEURE. OUTWEST Travel assumes no liability for, any loss, damage,

delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure

condition, including, without limitation: fire, volcanic eruption, hurricane, environmental

pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water

or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or

disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions,

restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine

restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any

kind of nature, government seizures, refusal or cancellation or suspension or delay of any

government authority or any license, permit or authorization, damages to its facilities or the

travel supplier and its facilities, or any other unforeseen circumstances or any other factors

unforeseen by OUTWEST Travel that impacts negatively on, or hampers, its ability to fulfill any

of its contractual conditions. In the circumstances amounting to force majeure, we will not be

required to refund any money to you, although if (and only if) we can recover any monies from

our Suppliers, we will refund these to you without any charge by OUTWEST Travel. Our

planning fee, if any, is always non-refundable.

15. TRAVEL PROTECTION. It is the traveler’s responsibility to protect their purchases. For this

reason, Travel Protection Coverage including additional cancel for any reason coverage is

strongly recommended. Such plans should cover Trip Cancellation or Interruption, Medical

Expense, Emergency Evacuation/Repatriation, and Baggage insurance. Travel protection plans

can help protect you in the event of loss of non-refundable trip deposits and payments that result

from cancellation or trip interruption (due to a covered reason such as injury or illness before or

during the trip). It also helps with reimbursement for medical emergency costs (including very

costly medical evacuation costs), missed connections and baggage loss. Travel Protection Plans

including cancel for any reason coverage should be purchased in close conjunction with your

travel purchase. OUTWEST Travel is not qualified to answer technical questions about the

benefits, exclusions, and conditions of travel insurance plans. OUTWEST Travel cannot evaluate

the adequacy of the prospective insured's existing insurance coverage. If you have any questions

about your travel protection, call your insurer or insurance agent or broker.

Certain countries have a requirement for foreign visitors to have valid medical insurance on

entry. OUTWEST Travel cannot be held responsible for denied entry if a traveler is unable to

provide such details to authorities of insurance or denial of entry for any reason. Declining to

purchase an adequate travel protection plan could result in the loss of your travel cost and/or

require more money to correct the situation. You also acknowledge that without this coverage,

there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel

without adequate coverage, we will not be liable for any of your losses howsoever arising,

for which trip protection plan coverage would otherwise have been available.

16. DESTINATIONS AND DOCUMENTATION. Travel to certain destinations may

involve greater risk than others. OUTWEST Travel urges travelers to remain informed daily as

to current news, as well as to review travel prohibitions, warnings, announcements, and

advisories issued by the United States Government prior to booking travel to international

destinations. Information on conditions in various countries and the level of risk associated with

travel to destinations can be found at http://www.state.gov, and http://www.cdc.gov. In addition,

you should consult with government websites to ensure that you are following all requirements

for admittance into that country, including COVID- 19 requirements, as well as understanding

local laws that govern travel within a country, such as medical tests and tracking. Should you

choose to travel to a country that has been issued a travel warning or advisory, OUTWEST

Travel will not be liable for damages or losses that result from travel to such destinations.

It is the responsibility of each traveler to obtain and carry a valid passport, visa(s), inoculations,

and all other documents required by applicable government regulations. For up-to-date

requirements US citizens should visit www.travel.state.gov. When travelling domestically within

the USA or internationally, the U.S. Transportation Security Administration (TSA) and U.S.

Department of Homeland Security (DHS) advise that everyone carry at least two forms of

acceptable identification in order to board a flight, found here: http://www.tsa.gov/travelerinformation/

acceptable-ids. Air travelers with identification (ID) that does not meet the REAL

ID ACT requirements will have to use alternate ID forms (passport, military ID, or permanent

resident card) to pass TSA security checkpoints—even for domestic travel. Please visit

www.travel.state.gov or https://www.dhs.gov/real-id for the most updated requirements for travel

documentation. Visas are required when they apply. Travelers voluntarily assume full and sole

responsibility for any and all risks and/or costs involved with failure to report any errors and/or

omissions to documentation. OUTWEST Travel strongly recommends that you consider that

certain countries will not admit a passenger if their passport expires within six (6) months of the

date of entry. Non-USA citizens may require additional documentation. Children and infants also

require all such travel documents. Minors traveling with one parent, and/or without both parents,

may be stopped and not admitted, unless authenticated and verified consent forms are provided

to the authorities.

Certain countries restrict travelers with criminal convictions, even if expunged. Please inform us

prior to booking with us if this applies to you and seek separate legal counsel to confirm your

ability to travel to your desired destination. If you are denied access to a country or a supplier

due to a conviction, OUTWEST Travel shall not be liable for any losses, expenses, or refunds to

you or anyone in your group.

Recommended inoculations and vaccinations for travel may change and you should consult your

practitioner for current recommendations before you depart. It is your responsibility to ensure

that you meet all health entry requirements, obtain the recommended inoculations and

vaccinations, take all recommended medication, and follow all medical advice in relation to your

trip. Inoculation requirements can be found on the Center for Disease Control website at

https://www.cdc.gov/.

You acknowledge any failure to strictly comply with these requirements may result in denied

boarding or an undue delay at an airport security checkpoint causing traveler to miss flight(s),

and subsequent scheduled travel bookings trips. OUTWEST Travel bears no responsibility for

advising and/or obtaining required travel documentation for you, or for any delays, damages,

and/or losses including missed portions of your vacation related to improper documentation or

government decisions about entry.

17. INSECTICIDE NOTICE. Travelers are encouraged to check the list of countries that

require airlines to treat the passenger cabin with insecticides prior to the flight or while on the

aircraft on the U.S. Department of Transportation’s Web site, as this list is updated from time to

time: https://www.transportation.gov/airconsumer/spray

18. NON-RESPONSIBILITY. OUTWEST Travel, its employees, shareholders, agents, and

representatives use third party Suppliers to arrange tours, transportation, sightseeing, lodging,

and all other services related to this trip. OUTWEST Travel is an independent contractor and is

not an employee, agent, or representative of any of these Suppliers. OUTWEST Travel does not

own, manage, operate, supervise, or control any transportation, vehicle, airplane, hotel or

restaurants, or any other entity that supplies services related to your trip. All Suppliers are

independent contractors and are not agents or employees or representatives of OUTWEST

Travel. All tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions

specified by each supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the

services, all travelers agree that neither OUTWEST Travel, nor its employees, agents, or

representatives are or may be liable for any loss, injury, or damage to any trip traveler or their

belongings, or otherwise, in connection with any service supplied or not supplied resulting

directly or indirectly from any occurrence beyond the control of OUTWEST Travel. OUTWEST

Travel assumes no responsibility or liability for any delay, change in schedule, loss, injury or

damage or loss of any traveler that may result from any act or omission on the part of others;

OUTWEST Travel assumes no responsibility or liability for personal property; and OUTWEST

Travel shall be relieved of any obligations under these terms and conditions in the event of any

strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism,

insurrection, riot, theft, pilferage, epidemic, pandemic, illness, physical injury, quarantine,

medical or customs or immigration regulation, delay, or cancellation. OUTWEST Travel accepts

no responsibility for lost or stolen items. OUTWEST Travel reserves the right to refuse any

traveler or potential traveler at its sole discretion.

19. ASSUMPTION OF RISK/WAIVER. Traveler is aware that travel to such area as traveler is

undertaking on the trip may involve inherent risks, some in remote areas of the world. Inherent

risks include, but are not limited to, risk of injury or death from: force majeure, motor vehicles

collisions, animals, roadway hazards, slips, and falls, participating in high-risk activities or

events, e.g. those relating to water (such as swimming, rafting or jet skiing) , or heights (such as

sky diving, bungee jumping or paragliding), criminal or terrorist acts, government actions,

consumption of alcoholic beverages, tainted food, or non-potable water; exposure to the

elements, including heat, cold, sun, water, and wind; your own negligence and/or the negligence

of others, including tour guides, other travelers, OUTWEST Travel and its employees, agents

and/or representatives; attack by or encounter with insects, reptiles, and/or animals; accidents or

illness occurring in remote places where there are no available medical services; fatigue, chill,

overheating, and/or dizziness,; known or unknown medical conditions, physical excursion for

which you are not prepared or other such accidents; the negligence or lack of adequate training

of any third-party providers who seek to assist with medical or other help either before or after

injuries have occurred; accident or illness without access to means of rapid evacuation or

availability of medical supplies or services; and the adequacy of medical attention once provided.

Traveler understands the description of these risks is not complete and that unknown or

unanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment

and excitement of this trip, traveler is willing to accept the risks and uncertainty involved as

being an integral part of travel, including the risk of infection, illness, and death. Traveler hereby

accepts and assumes full responsibility for any and all risks of illness, injury or death and of the

negligence of OUTWEST Travel and agrees to and shall hold harmless and fully release

OUTWEST Travel, and its employees, shareholders, agents, and representatives

(“Representatives”) from any and all claims associated with the trip, including any claims of

third party negligence and/or the negligence of OUTWEST Travel and/or its Representatives,

and traveler hereby covenants not to sue OUTWEST Travel and/or its Representatives for any

such claims or join any lawsuit or action that is suing OUTWEST Travel. This agreement also

binds your heirs, legal representatives, and assigns. The terms of this HOLD HARMLESS AND

RELEASE OF ALL LIABILITY paragraph, shall survive any termination or cancellation of this

Contract, whether by operation of law or otherwise.

20. INDEMNIFICATION. Each traveler is expected to act responsibly and adhere to all behavior

guidelines established by OUTWEST Travel, its Representatives, and our local Suppliers. Our

Representatives and local Suppliers reserve the right to remove you from any trip if you

endanger yourself or others or disrupt others. In any such case, there will be no refund.

Traveler agrees to and shall indemnify and hold harmless OUTWEST Travel and its Representatives from any expenses, losses, liabilities, damages, judgments, settlements and costs

(collectively, “damages”) involved with or incurred by OUTWEST Travel or its Representatives

(including, without limitation, reasonable attorneys’ fees and the advancement of same) with

respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or

indirectly, from: (i) traveler’s breach or violation, or threatened breach or violation, of this

Contract and (ii) any damage caused by traveler while participating in the trip.

21. BAGGAGE FEES. Due to continual changes in airline baggage policies, it is suggested that

you inquire with your airline's website for up-to-date fees and information. OUTWEST Travel is

NOT responsible for additional fees incurred for baggage or seating.

22. RE-CONFIRM YOUR FLIGHT. OUTWEST Travel advises you personally to re-confirm your

flight schedule within 24 hours prior to departure directly with the airline in case of any lastminute changes or delays. Most airlines allow you to check in online 24 hours prior to departure.

23. PRE-EXISTING MEDICAL CONDITIONS/PERSONS WITH DISABILITIES. It is essential that you advise us before booking if you do have any disability or pre-existing medical condition which

may affect your trip, or if you have any special requirements as a result of any disability or

medical condition (including any which affect the booking process) so that we can assist you in

considering the suitability of the arrangements and/or in making the booking. OUTWEST Travel

will communicate requests to Suppliers but cannot be responsible if ADA accommodations are

not available. Any accommodations provided will be at the sole expense of the traveler requiring

the accommodation. Please note that accommodations outside of the USA may not be in

compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.

Our Suppliers are, unfortunately, unable to offer additional assistance to travelers with limited

mobility and all such assistance will need to be provided by whoever the traveler is traveling

with. Travelers with disabilities must notify OUTWEST Travel at the time of booking of status

and of the identity of their non-discounted, paid travel companion who will be responsible for

providing all necessary assistance. We may request that you provide a letter from your doctor

confirming your fitness to travel.

If you are pregnant or expecting at or around the time of your planned travels, please inform us

prior to booking. Some suppliers will not permit travel past certain gestational periods for your

safety and the safety of your child/ren. If you become pregnant after booking with us, please

consult with a doctor and review the supplier terms and conditions as they relate to your booking

to determine whether you will be permitted or prevented from traveling. If you are denied

boarding embarkation, or access to a supplier due to a pregnancy, OUTWEST Travel shall not be

liable for any losses, expenses, or refunds resulting from such loss in access for you or anyone in

your group.

24. GOVERNING LAW/SUBMISSION TO JURISDICTION. JURY WAIVER/NOTICE OF CLAIM. This Agreement and all attachments hereto and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of California exclusive of conflict or choice of law rules. Any claims shall be brought in a court of competent jurisdiction located in California. You agree that you will only bring claims against OUTWEST Travel in your

individual capacity and not as a plaintiff or class member in any purported class action or

representative proceeding. OUTWEST Travel shall not in any case be liable for other than

compensatory damages, and your payment of a deposit on a trip means that you agree to these

conditions of sale and expressly waive any right to punitive damages. You understand and

agree that no claims will be considered and that you will not bring suit against OUTWEST

Travel unless you have first provided a typewritten notice of claim to OUTWEST Travel

within 30 days after the trip or cancellation of the trip, further provided that you agree to

file suit within one (1) year of the incident and you acknowledge that this expressly limits

the applicable statute of limitations to one (1) year.

25. ENTIRE AGREEMENT & SEVERABILITY. This agreement, including the terms and conditions

of our Suppliers, any other documents, including invoices, that we provide you constitutes the

entire agreement, and it supersedes all prior or contemporaneous communications and proposals,

whether electronic, oral, or written, with respect to OUTWEST Travel. If any provision of these

Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that

provision shall be deemed severable from these Terms and shall not affect the validity and

enforceability of any remaining provisions.

Last revision: January 29, 2024